Staff augmentation
Business process outsourcing
Oracle NetSuite services
IT consulting
AI data center enablement
Operating since 2019
Part of OpenDhi Group
UK · Netherlands · India
Part of OpenDhi Group

The people, processes and infrastructure behind enterprise operations.

Newforce provides managed BPO operations, Oracle NetSuite services, technology staff augmentation, IT consulting and AI data center enablement to enterprises across the UK, Europe, India and North America. We supply the delivery capacity — you keep control of the outcome.

How we engage

Four ways to work with us

  • Staff augmentation — named specialists who join your team and report into your managers.
  • Dedicated teams — a ring-fenced squad with its own lead, delivering to your backlog.
  • Managed capacity — an agreed volume of work delivered to defined service levels.
  • Build-operate-transfer — we stand the function up, run it, then hand it to you.
Capabilities

One delivery organization, six ways to use it.

Most clients start with one capability and expand. Because the same governance, security and reporting model sits underneath all of them, adding a second capability does not mean onboarding a second supplier.

Staff Augmentation

Vetted specialists embedded in your team — engineering, ERP, data, cloud, infrastructure and support roles — under your direction and your delivery process.

BPO Solutions

Customer operations, back-office processing, finance and accounting support, and data operations — delivered to agreed service levels with transparent reporting.

Oracle NetSuite Services

NetSuite application operations, functional and technical consultants, administration and user support, and independent assurance — distinct from your implementation partner's role.

IT Consulting

Enterprise applications, cloud and infrastructure, data and AI enablement, cybersecurity and application support — advisory through to hands-on delivery.

AI Data Centers

Advisory and delivery capacity for organizations building AI infrastructure — capacity planning, deployment, migration and ongoing operations support.

Managed Delivery Teams

Ring-fenced delivery pods and build-operate-transfer structures — including global capability center models — with dedicated leadership and service levels.

Why Newforce

Built for buyers who have been let down by suppliers before.

Every point below is something a client can verify during the engagement, not a claim you have to take on trust.

You see the same data we do

Utilization, throughput, service-level attainment and open risks are reported on an agreed cycle in a format you specify. No curated monthly summary that hides the detail.

Scope and change are written down

Fixed scope, a named change-request rate, and a documented approval path. Additional work is quoted and approved before it starts, so the invoice never surprises you.

One group, four capabilities

Talent, process delivery, consulting and infrastructure sit in one organization with one contract, one security posture and one escalation path.

How engagements start

From first conversation to people delivering.

A predictable path, so you can plan around it.

1

Scope

We agree what the work actually is, who owns each part, and what 'done' looks like — written down before anyone is assigned.

2

Shortlist

You receive profiles matched to the scope. You interview and select. We do not assign people you have not approved.

3

Mobilize

Contracts, access, security clearance and onboarding run in parallel so the team starts on the agreed date.

4

Deliver

Work runs to the agreed governance cycle with reporting against the measures we set at scoping.

5

Review

Regular service reviews with a written record of decisions, risks and changes — the audit trail your own governance needs.

Operating models

Built for multi-brand and multi-country operating models.

Groups that run many brands across many markets need delivery that respects local autonomy while giving the center real visibility. That is the operating model we staff and run every day.

  • Central governance with local brand autonomy.
  • Shared-service and center-of-excellence models.
  • Standardized processes across business entities.
  • Local-market and language support.
  • Cross-border workforce deployment.
  • Consolidated reporting and operational visibility.
  • Scalable India-based delivery capability.
  • Support for acquisitions, integrations and new-market expansion.
OpenDhi Group

The delivery and technology services arm of OpenDhi Group.

Newforce is the global delivery and technology services arm of OpenDhi Group, providing managed BPO operations, Oracle NetSuite functional and technical capability, application support, staff augmentation and scalable delivery teams across the UK, Europe and India. We work equally with clients who use none of the group's products, and with clients who use all of them.

Parent group
OpenDhi

The AI execution layer for global enterprises — a governed orchestration layer that works with the systems an organization already runs.

Visit OpenDhi
Global workforce
Dhi ADT

Employer of Record, global payroll, mobility and workforce compliance — the group's employment infrastructure, live with enterprise clients.

Visit Dhi ADT
Commerce platform
Bhaiyaa

Digital commerce and community platforms with embedded financial journeys, starting with India's hyperlocal open network.

Visit Bhaiyaa
How the group fits together: OpenDhi provides the technology and execution layer. Newforce provides talent and managed delivery. Dhi ADT provides employment, payroll and compliance infrastructure. Bhaiyaa provides digital commerce capabilities.

Tell us what you need to get delivered.

Send us the scope — or the problem, if the scope is not settled yet. We will tell you honestly whether we are the right supplier for it.